Malaysian MyDigital ID users can now reset a forgotten password in the app after completing facial verification. The new recovery option arrives with version 2.11.0, which also supports automatic digital certificate transfers when switching phones or reinstalling the app.
How to reset your password
Update MyDigital ID through your device’s official app store. Open the menu at the top left, then select Forgot Password, or Lupa Kata Laluan, at the bottom of the menu. Follow the face-scan prompts to verify your identity, then enter and confirm a new password that meets the app’s rules.
As MDROID reports, the earlier recovery process required users to revoke their existing digital certificate and register again, including scanning their MyKad and submitting registration details. The new option reduces the steps involved in restoring access.
Certificate transfers are now automatic
The developer’s App Store release notes confirm automatic certificate transfers when users change devices, reinstall the app or reset a forgotten password. Version 2.11.0 also includes clearer error messages, security improvements and bug fixes.
If recovery fails, follow the in-app guidance or contact MyDigital ID support.
Source: MDROID’s original Chinese report. Image: MyDigital ID / Apple App Store.
